Service Organization Management Software, Hardware, Services and Research Papers

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IT Innovation - IT Service Management Strategies for Success by FrontRange Solutions Inc.

December 21, 2011 - (Free Research) Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.

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SAP Managed Services Survey Findings by ComputerWeekly.com

July 05, 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.

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