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Browse Directory>   Business Solutions>  Business Intelligence>  Business Process Management (BPM)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Enable Project-Centric Manufacturing with Business Software by IFS
July 2008 - (Free Research) Project-centric manufacturing business models that involve outsourcing and short product lifecycles expose manufacturers to a number of risks they were not vulnerable to previously.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Zenith Infotech's Business Continuity Solution by Zenith Infotech
June 2008 - (Free Research) In this videocast Ron Gavlick, will explain how to build your managed service business by providing business continuity services in the SMB market segment.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Managed Services: Perspective versus Reality by Zenith Infotech
June 2008 - (Free Research) Managed Services offers a comprehensive suite of products that allow Partners to manage their end-clients complete infrastructure.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.
February 2008 - (Free Research) This white paper examines the cost structure associated with BPO and shows that an assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Management - Enabling Innovation and Business Agility in Financial Services by Metastorm
February 2008 - (Free Research) Institutions that have already adopted BPM - such as the Metastorm BPM® customers highlighted in this report - are reaping the rewards of early adoption in the form of greater efficiency, lower costs and increased productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel
August 2008 - (Free Research) TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Managed Service Delivery with Secure Application Acceleration by Blue Coat
July 2008 - (Free Research) Large-scale enterprises, as well as small- and mid-size businesses (SMBs) are facing economic challenges. This whitepaper examines theses trends and challenges while identifying the best way to optimize network and application performance and security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company)
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company)
As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Enterprise Analytics and Business Intelligence (BI): Understand Your Data by TIBCO Software Inc
February 2008 - (Free Research) Business decisions are often made from data that is incomplete. Learn about a solution that will enable you to effectively organize and understand your data through interactive visualization, analysis and adaptability.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT)GO TO DETAILED REPORT

Numara® FootPrints 8: Service Management that Serves the Business by Numara Software
March 2008 - (Free Research) The right service management solution can help build workflows around the needs of your company. View this Webcast to learn how to can gain a competitive advantage for your service management with a solution that is easy to deploy and manage.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research) In this webcast learn how auditing remote desktop management and bar coding functions can optimize your help desk software. Discover features that will speed up response times and improve user satisfaction levels.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software
March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Extraordinary Customer Service by Avaya, Inc
June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green-Purchasing Initiatives Research Brief: Is IT Thinking Green? by Citrix Online - GotoMyPC
July 2008 - (Free Research) Organizations large and small are beginning to take a closer look at their environmental impact. Savvy company leaders understand that business practices have to evolve to protect the planet's sustainability as well as the long-term interests o…
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"Multisourcing: The New Face of Outsourcing for Today' s Business World" by Dimension Data.
August 2008 - (Free Research) The Multisourcing approach allows clients to pick and choose between Service Providers and select the “right” sources for IT services in order to obtain the best business outcomes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

"Meeting the Challenge of Supplier Relations in a Multisourced Environment" by Dimension Data.
August 2008 - (Free Research) The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Ready Networks for the Delivery of Personalized and Blended Services by Alcatel Lucent
February 2008 - (Free Research) Learn how the Service Delivery Environment (SDE) derives new value from legacy assets and accelerate service innovation with unmatched agility for personalized and blended services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Resource Center: Outsourcing and Optimizing Your Business by Cisco Systems, Inc
February 2008 - (Free Research) Discover 10 ways that technology can help optimize and make your business more efficient with access to BizWiseTV's interactive Outsourcing Resource Center.
(DEMO) VIEW ABSTRACT | GO TO DEMO

PODCAST: Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc.
August 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc.
July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Apply the ITIL Framework with Confidence by TechExcel, Inc. (E-mail this company)
March 2007 - (Free Research) ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. With the ITIL framework, IT fulfills the promise of the profit generator instead of being seen as a cost burden.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Mature Development Processes with Knowledge-Centric Application Lifecycle Management by TechExcel, Inc. (E-mail this company)
February 2007 - (Free Research) Today's distributed teams can easily span multiple time zones and countries. While technically connected, limited bandwidth inhibits their ability to be truly effective during multiple development cycles. This webcast will discuss challenges faced in this environment and how ALM trends and solutions can be implemented to overcome these challenges.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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