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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
SoftBrands: YOUR AMBASSADOR TO CHINA by SoftBrands, Inc.
March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources.
The Business Case for Outsourcing Software Testing to Vietnam by Logigear Corporation.
August 2008 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries including a US software testing firm with a facility in Vietnam.
The Business Case for Outsourcing Software Testing to a Separate Vendor by Logigear Corporation.
August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.
How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo
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August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening.
Outsourcing Systems Management by OnForce, Inc.
July 2008 - (Free Research) This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
Are you ready for outsourced systems management? by OnForce, Inc.
July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
Network Management and Applications Performance Services by Alcatel Lucent
August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
FPGAs - Under the Hood by National Instruments
March 2008 - (Free Research) This white paper is intended for the nondigital designer who wants to understand the fundamental parts of an FPGA and how it all works "under the hood."
Why Outsource to Russia? by CIO Decisions
August 2008 - (Free Research) This document explains why outsourcing is done in Russia.
The Outsourcing Surge by CIO Decisions
August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc
February 2008 - (Free Research) There are only so many hours in the day, do you really want your employees spending valuable time managing your business's information technology (IT) system?
Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc.
July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.
2007 Asset Management Operations and Compensation Survey by Advent Software, Inc
March 2008 - (Free Research) This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
Mitigating Risk in Offshore Software Development by Trigent Software
October 2007 - (Free Research) In the last ten years, the world has seen an exponential rise in offshore development. While larger businesses have embraced offshoring in a big way, smaller businesses still shy away from it. They associate several risks with the process. This paper discusses real and perceived risks in the offshoring process along with ways to minimize them.
Successful Offshore Outsourcing for Small to Mid-size Businesses by Trigent Software
October 2007 - (Free Research) The mounting cost of IT services puts considerable pressure on the financial and staff resources of small & mid-size businesses. This paper discusses why these companies have been slow to embrace offshore outsourcing. It explores how small firms can implement an offshore outsourcing strategy to reap the same advantages as their larger counterparts.
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