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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software

June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS).
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software

June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Storage-as-a-Service: CIO's Solution for Making Data Safe, Secure and Useful by Iron Mountain Digital

August 2008 - (Free Research) This Videocast examines how many forward-thinking CIOs are using Storage-as-a-Service solutions to free up IT resources as well as to offload the complexity of capturing, storing and protecting critical enterprise data.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

SoftBrands: YOUR AMBASSADOR TO CHINA by SoftBrands, Inc.

March 2008 - (Free Research) Softbrands drives projects that range from single- to multi-site deployments. Explore how Softbrands can help you implement SAP applications and can provide direct sales, support services, product implementation, development and helpdesk resources.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

The Business Case for Outsourcing Software Testing to Vietnam by Logigear Corporation.

August 2008 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries including a US software testing firm with a facility in Vietnam.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case for Outsourcing Software Testing to a Separate Vendor by Logigear Corporation.

August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by Logigear Corporation.

August 2008 - (Free Research) This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workscape’s Outsourced Benefits Administration Solution for Benefits Brokers & Consultants by Workscape

June 2008 - (Free Research) Workscape's comprehensive OBA solution provides a wide range of Web-based, self-service applications and integrated services backed by 24x7 support from our U.S.-based HR Service Center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Succeed with Offshore Software Testing When Almost Everyone Else Fails by TESTCo (E-mail this company)

August 2007 - (Free Research) Offshore software testing projects fail at a greater rate than most other types of offshore projects. Most of the research into this problem points to very generic reasons. This paper identifies why offshore software testing projects fail, quantifies the impact of a failure and gives a list of actions that can prevent failure from happening.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Outsourcing Systems Management by OnForce, Inc.

July 2008 - (Free Research) This whitepaper is based on an OnForce/TechTarget webcast entitled “Outsourcing Systems Management.” The demand for outsourcing is discussed from the perspective of a business but not from a technology perspective.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Are you ready for outsourced systems management? by OnForce, Inc.

July 2008 - (Free Research) In a Webcast presentation, Noel, Ptak & Associates Analyst Richard Ptak assesses the outsourcing of systems management services and discusses the range of issues facing service providers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

"Meeting the Challenge of Supplier Relations in a Multisourced Environment" by Dimension Data.

August 2008 - (Free Research) The growing trend towards Multisourcing as the IT sourcing strategy of choice brings with it a unique set of challenges for clients and service providers alike.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Management and Applications Performance Services by Alcatel Lucent

August 2008 - (Free Research) This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gaining Greater Performance and Flexibility from Next Generation IT Outsourcing by CompuCom Systems Inc.

June 2008 - (Free Research) This paper explains about how to gain greater performance from your IT service provider and benefit from emerging trends that are becoming a part of next generation IT outsourcing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FPGAs - Under the Hood by National Instruments

March 2008 - (Free Research) This white paper is intended for the nondigital designer who wants to understand the fundamental parts of an FPGA and how it all works "under the hood."
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Why Outsource to Russia? by CIO Decisions

August 2008 - (Free Research) This document explains why outsourcing is done in Russia.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Outsourcing Surge by CIO Decisions

August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Peak Efficiency: Streamlining Small and Mid-Sized Businesses by Cisco Systems, Inc

February 2008 - (Free Research) Join us as we examine ways to improve efficiency through outsourcing or out-tasking, plus, special guests discuss how and why to go multinational the day you open your doors.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Increase Operational Efficiency by Outsourcing by Cisco Systems, Inc

February 2008 - (Free Research) There are only so many hours in the day, do you really want your employees spending valuable time managing your business's information technology (IT) system?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Discover the Real-Time Benefits of ERP Outsourcing by Intelligroup, Inc.

July 2008 - (Free Research) Many organizations today are considering outsourcing for managing the lifecycle of their Enterprise Resource Planning environment. This Webcast address the challenges typically faced in managing ERP environments as well as the benefits of outsourcing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

2007 Asset Management Operations and Compensation Survey by Advent Software, Inc

March 2008 - (Free Research) This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
(WHITE PAPER) GO TO WHITE PAPER

Mitigating Risk in Offshore Software Development by Trigent Software

October 2007 - (Free Research) In the last ten years, the world has seen an exponential rise in offshore development. While larger businesses have embraced offshoring in a big way, smaller businesses still shy away from it. They associate several risks with the process. This paper discusses real and perceived risks in the offshoring process along with ways to minimize them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Successful Offshore Outsourcing for Small to Mid-size Businesses by Trigent Software

October 2007 - (Free Research) The mounting cost of IT services puts considerable pressure on the financial and staff resources of small & mid-size businesses. This paper discusses why these companies have been slow to embrace offshore outsourcing. It explores how small firms can implement an offshore outsourcing strategy to reap the same advantages as their larger counterparts.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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