CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc June 05, 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper outlines the technology building blocks that enable you to create an information-rich environment that empowers your workforce to perform at its peak. Learn how to use data to its fullest--without having to become IT experts. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Delivery: A Course to High Performance in a Multi-Polar World by Accenture February 2009 - (Free Research) To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Precise Enables Business-Aware Storage Tiering: Improve Application Performance and Control Storage Costs by Precise August 2009 - (Free Research) Slow application response times and other accessibility issues negatively impact overall productivity and delay business processes. Read this paper to learn how Precise can help solve this problem and in doing so, cut operating expenses by resolving application performance problems more quickly, reducing the impact to the critical business process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Operational Excellence with Innovation by SAP America Inc January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Master Data in Business Intelligence by SAP America Inc March 2007 - (Free Research) This paper reviews the current status of master data management (MDM) and offers suggestions for planning, building, and deploying an MDM environment. It examines how the MDM environment can be used in conjunction with BI applications and an underlying data warehousing environment to improve the decision-making process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling The Lean Enterprise: A Three-Tiered Approach to Improving Your Operations by SAP America Inc June 2009 - (Free Research) Recently, many businesses have used lean principles to move from a decentralized corporate management mode to a hybrid model - recognizing that different functions require different levels of centralized management to be efficient and effective. Read this whitepaper to learn a three-tiered approach to improving your operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Center Automation - Facing the Air of Change by Wipro Technologies June 2009 - (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Practical and Flexible Business Process Automation with Numara FootPrints 9 by Numara Software February 2009 - (Free Research) In today's economic climate, products that enhance operational efficiency are more essential than ever. By leveraging a single, highly adaptive, centralized system to track and automate multiple business processes, you can maximize productivity, reducing support costs and increasing quality of service across your entire business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Together, we can work smarter by IBM October 2009 - (Free Research) By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently. (WHITE PAPER) GO TO WHITE PAPER

Compliance Features in the 2007 Microsoft Office System by Microsoft November 2006 - (Free Research) This white paper showcases compliance-related features and extensibility opportunities with the 2007 Microsoft® Office system, and demonstrates how the Office system can help you meet the demands of regulatory compliance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sterling Commerce: Managed Services by Sterling Commerce September 2009 - (Free Research) Sterling Commerce Managed Services include Business-to-Business (B2B) integration solutions, allowing trading organizations to interact with each other across a secure network. Long considered as only appropriate for large organizations, Sterling Commerce Managed Services provide organizations of all sizes with the ability to trade and collaborate. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Technology Overview: Board 7 by Board International September 2009 - (Free Research) Within one single product, BOARD offers all the functionalities needed to build any Business Intelligence and Corporate Performance Management application without the use of any programming. Its revolutionary toolkit approach provides end-users with an advanced interactive interface. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Solution Brief: Building MPLS+ Managed Services by Blue Coat June 2009 - (Free Research) Read this paper to read about the breadth of technologies Blue Coat offers in a single platform that enable service providers to differentiate their MLPS solution. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

10 Hot Skills for 2009 by Global Knowledge May 2009 - (Free Research) With spending on cost-saving technologies such as virtualization rising, and the maintenance of networking and enterprise Microsoft software keeping IT professionals constantly in demand, here's our top 10 hot skills that will take us from a down economy and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc June 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Resiliency—The Context for Continuity: Part I by Storage Decisions August 2009 - (Free Research) This hour provides an overview of the context of contemporary business continuity planning. Participants will learn about the root causes of unplanned interruption events and the role of planners in preventing them. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrated Contract Life-Cycle Management: Automate Processes, Reduce Over-Payments, Improve Productivity by SAP America Inc June 2009 - (Free Research) Combining SAP ERP with SAP Incentive Administration and SAP Paybacks and Chargebacks provides a complete contract management solution. With this solution, you will increase market share, capture business intelligence, reduce overpayments and duplicate claims, improve compliance, and increase productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders November 2006 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road map to a Center of Excellence by Hewlett-Packard Company February 2009 - (Free Research) This paper will answer questions about what a Center of Excellence (CoE) is and how it could benefit your organization. It will provide answers to questions such as; where is the most effective starting point? and, how do you build your quality management processes, architecture, and governance policies to grow along with your organization? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft August 2009 - (Free Research) Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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