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Business Process Management (BPM)
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IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
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Service Oriented Architecture (SOA)
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Change and Configuration Management
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Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation
April 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes.
IT Innovation - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 2011 - (Free Research) Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner.
IBM Business Process Manager -- Powerfully Simple by IBM
July 2011 - (Free Research) IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.
Oracle Business Intelligence Enterprise Edition 11g - New Features Overview by Oracle Corporation
March 2011 - (Free Research) In this podcast, you'll hear from Matt Bedin, Director for BI Product Management for Oracle, about the many new features and enhancements in Oracle Business Intelligence Enterprise Edition 11g (OBIEE 11g) that will excite both end-users and IT managers.
Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation
September 2011 - (Free Research) Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more.
Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge
July 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.
Five Easy Steps to Optimizing Your IT Services by CA Technologies.
December 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management.
Driving the SLM process in ITIL: Why it should be your priority by CA Technologies.
December 2011 - (Free Research) The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Further IT Spending Cuts Likely in Europe's Public Sector by ComputerWeekly.com
July 2010 - (Free Research) The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October.
BPM SOA and Web 2.0: Business Transformation or Train Wreck? by Oracle Corporation
August 2008 - (Free Research) The challenges faced by today’s government agencies and commercial operations are many and varied—and to stay afloat, these organizations must not only promote change from within, but they must also be agile enough to quickly adapt to evolving markets, policies, regulations, and business models.
Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM
November 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not.
Unified Messaging and Unified Communications by Global Knowledge
February 2009 - (Free Research) This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
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