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Introduction to CloudController by InContinuum Software
September 01, 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security.
Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 09, 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation
September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Data Center Automation - Facing the Air of Change by Wipro Technologies
June 12, 2009 - (Free Research) Many IT organizations still perform a majority of Data Center administration tasks manually. Today, manual techniques are obsolete as Information Technology is required to manage complex multivendor infrastructures cost-effectively. There is one way to meet this challenge and that is Automation.
The Power of Automation: The EDS Story by Hewlett-Packard Company
September 17, 2009 - (Free Research) It is becoming increasingly difficult for data center pros to manage their IT environments. This webcast explores best practices for automation and details the benefits you can realize from implementing the technology.
Road map to a Center of Excellence by Hewlett-Packard Company
February 01, 2009 - (Free Research) This paper will answer questions about what a Center of Excellence (CoE) is and how it could benefit your organization. It will provide answers to questions such as; where is the most effective starting point? and, how do you build your quality management processes, architecture, and governance policies to grow along with your organization?
CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc
April 2007 - (Free Research) This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, holistic approach to CRM across the enterprise to gain a competitive advantage and profitable growth.
eGuide: Business Process Management (BPM) by IBM
October 2009 - (Free Research) Read this E-Guide to learn what businesses are doing to streamline processes and enhance productivity by successfully implementing business process management (BPM).
Business Process Management Best Practices by PointSource
October 2009 - (Free Research) The roles that business and IT play in BPM are significantly different and understanding those roles is critical to the success of a BPM Solution. This Pocket E-Guide will identify the role each side plays, why the combined roles are important and the effect that implementing a Center of Excellence (COE) plays in the process.
Case Study: Blount Overcomes Operational Efficiency Challenges by CDC Global Services - Catalyst
September 2009 - (Free Research) In this case study you will learn how Catalyst's expertise in SAP and process improvement was integral in helping Blount decrease order fulfillment time, increase pick process visibility, remove pack station bottleneck, eliminate pack station disorder, reduce packing and shipping errors, increase inventory accuracy and more.
Solution Brief: Building MPLS+ Managed Services by Blue Coat
June 2009 - (Free Research) Read this paper to read about the breadth of technologies Blue Coat offers in a single platform that enable service providers to differentiate their MLPS solution.
Uncover the Benefits of Virtualization by BMC Software, Inc
November 2009 - (Free Research) BMC Software's internal IT organization launched a virtualization and automation initiative that achieved financial payback in less than six months. The effort improved productivity, increased responsiveness, and saved the company $5 million per year.
Optimize Customer Experience to Achieve Competitive Advantage by Wipro Technologies
October 2009 - (Free Research) Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Driving Datacenter Efficiency Through Server and Application Consolidation by Sun Microsystems, Inc.
January 2009 - (Free Research) Because business processes are increasingly dependent upon an ever-expanding applications and technology network, many IT managers are seeking a more reasonable IT infrastructure strategy. This paper details several approaches to that end.
Presentation Transcript: Offering the Cloud to your Clients by Google Apps Authorized Reseller Program
October 2009 - (Free Research) In this presentation transcript of the "Offering the Clouds to Your Clients" webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients.
CIO Decisions Ezine Vol. 2 by CIO Decisions
September 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
Cloud Computing - Latest Buzzword or a Glimpse of the Future? by Google Apps
February 2009 - (Free Research) This paper provides a snapshot of what is happening in the arena of cloud computing. What are the benefits? Why are businesses embracing it? What does it mean to a business owner or executive? How does it affect the workplace? What are the payoffs and the pitfalls? Is it really ready for "prime time"?
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