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Your search for keyword: Define Online Helpdesk Software returned 134 results.
 
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Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
(EZINE) VIEW ABSTRACT | GO TO

Office 365 SharePoint Online - What Does It Mean to My Organization as a CIO? by AvePoint, Inc.
October 27, 2011 - (Free Research) Read this white paper to learn more about outsourcing SharePoint2010 infrastrucutre to Office 365 or another hosting provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimize Your IT Systems with Oracle Optimized Solution for Oracle E-Business Suite by Oracle Corporation
May 17, 2012 - (Free Research) With the acquisition of Sun, Oracle now provides Oracle Optimized Solutions: a complete applications to disk solution engineered, tested, and certified to work together as a single system. Read this white paper to learn more about Oracle Optimized Solutions and how they can be used to improve Oracle E-Business Suite operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JRules 6.0 - Putting Rules That Define The Business Back Into The Hands of The Business by ILOG, an IBM Company
May 2008 - (Free Research) ILOG's Business Rules Management System, or JRules, provides a full function business rule management system that enables all business rules to be externalized. This allows the business to develop the rules directly, ensuring the rules accurately reflect the business policies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges by SERENA Software, Inc.
April 2012 - (Free Research) This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Data Warehousing Assessment Tool by Oracle Corporation
December 2011 - (Free Research) This tool offers you a better understanding of your organization’s ability to manage growing volumes of information. It only takes a few minutes to answer these questions and receive your score. Try it now.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
(EZINE) VIEW ABSTRACT | GO TO

See into Your IT Future with Real-time, Automated ITSM by CA Technologies.
May 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

BPM and SOA Thought Leadership Paper by IBM
April 2012 - (Free Research) This white paper describes the principles for building BPM solutions that use governed services, and covers the role and value of SOA in BPM, common stumbling blocks in BPM based on SOA, the value of SOA governance in successful BPM programs and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding Data Centers and Cloud Computing by Global Knowledge
March 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

European cross-border e-commerce by ComputerWeekly.com
January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
(ASP)GO TO DETAILED REPORT

Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
(EBOOK) VIEW ABSTRACT | GO TO

Performance testing in agile environments by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.
(EGUIDE) VIEW ABSTRACT | GO TO

Choose the Procurement Software Licensing and Deployment Model That’s Right for You by SAP America, Inc.
March 2012 - (Free Research) Read this article to discover the procurement software licensing and deployment options available and learn what business factors will help you determine the best approach for your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creative Commentary: The Business Value of a Developer Operations Bridge by SERENA Software, Inc.
April 2012 - (Free Research) Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.
May 2012 - (Free Research) View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Automating Sales Order Management with SaaS by Esker Inc.
May 2012 - (Free Research) Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus
May 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Cognos FSR streamlines production process, ensures compliance with Solvency II by IBM
April 2012 - (Free Research) This brief paper outlines how Cognos FSR automates and streamlines the financial statement reporting (FSR) production process by gathering and connecting information from a variety of sources to construct an application database of all of your data. Learn how to overcome the challenges of scalability, process accuracy, increased workloads and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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