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CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com
October 22, 2010 - (Free Research) Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
Closing the print security gap by ComputerWeekly.com
November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
CW+ Quocirca report: The evolving MPS landscape by ComputerWeekly.com
October 11, 2010 - (Free Research) Managed print services (MPS) offer organisations the opportunity to control costs, reduce the complexity of managing a heterogeneous infrastructure and improve business processes.
Evaluation of managed print service suppilers by ComputerWeekly.com
January 25, 2011 - (Free Research) In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
Harvey Nash CIO Survey 2012 by ComputerWeekly.com
May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
An On-Demand Solution to Optimize Contract Management by SAP America, Inc.
April 2011 - (Free Research) Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met.
Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
Faxing out of SAP Without Software, Hardware, or Risk by Esker Inc.
September 2009 - (Free Research) This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution.
Preventing Change Management Process Bottlenecks by SERENA Software, Inc.
May 2012 - (Free Research) In this expert e-brief discover the answers to every CIOs top change management questions. Uncover strategies for keeping up with the rapid pace of change management, how much of the change management process should be automated, how to speed up the change management process to keep pace with business demands, and much more.
Orchestrated Application Delivery by SERENA Software, Inc.
May 2012 - (Free Research) We live in an app driven world where any given industry grow more dependent on them each year. Read this paper and learn how your organization can deliver apps faster and at lower cost by managing application demand, development and delivery as an end to end business process.
The Best of SAP® Software Tailored for Subsidiaries by SAP America, Inc.
April 2012 - (Free Research) This paper outlines how SAP Business ByDesign supports subsidiaries as a single, integrated business management solution, delivering the best of SAP software on demand. Read this and learn about its benefits, including improved customer satisfaction and higher operational efficiency, fast time to value and reduced risk, better decisions and more.
Improve end-users experiences with application monitoring by Nimsoft, Inc.
January 2012 - (Free Research) This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com
January 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
IT Jobswatch - Financial Services by ComputerWeekly.com
February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago.
Best Practices for a BI and Analytics Strategy by SAP America, Inc.
February 2012 - (Free Research) This paper outlines some of the most common questions regarding BI and analytics and provides recommendations and best practices for improving your strategy.
Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
The Value of Transactions: The Linchpin to Transforming IT to a Business Service Orientation by CA Technologies.
April 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
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