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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
Process-Driven Master Data Management for Dummies by Software AG
March 19, 2012 - (Free Research) This comprehensive guide covers topics from data governance and reference data to big data and cloud-enablement, uncovers MDM myths, and looks at new trends in MDM methodology.
New CA Application Performance Management Flash Demo by IBM
June 2008 - (Free Research) Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management
Keep your data on the straight-and-narrow with MDM by DataFlux Corporation
May 2012 - (Free Research) In this expert e-guide learn how to implement a successful master data management (MDM) strategy. Discover the typical challenges faced, and how to combat them – as well as Niel Nickolaisen’s, CIO at Western Governors University, insight into the 3 crucial components of a productive data management policy.
Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
Practical Fundamentals for Master Data Management by DataFlux Corporation
January 2011 - (Free Research) In this paper we look at the levels of maturity and capability necessary for deploying enterprise wide initiatives, such as comprehensive MDM, and ponder why these initiatives stall. Read on to learn more.
Harvard Business Review Article: Mastering the Management System by SAP America, Inc.
September 2011 - (Free Research) In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages.
Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Serena Service Manager: Demo by SERENA Software, Inc.
April 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
Process Automation Enables Efficient Governance, Risk, and Compliance
by Epicor Software Corporation
March 2011 - (Free Research) This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.
Turning Data into Actionable Information by SAP America, Inc.
January 2012 - (Free Research) Enabling Strategic Information Management (SIM) during a new implementation of the SAP ERP application requires an effective data migration strategy and methodology to provide a stable foundation for your business processes, reports, and analytics.
Ventana Research Value Index - Product Information Management 2011 by SAP America, Inc.
June 2011 - (Free Research) This Ventana Research report discusses product information management (PIM) based on the Value Index. Learn how PIM systems can synchronize all your attributes and definitions used in the identification, description, sales and fulfillment of products across all channels that customers, suppliers and partners use.
Right from the Start: SOA Lifecycle Governance by Oracle Corporation
June 2008 - (Free Research) This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA. In particular, it explores the role of governance throughout the SOA lifecycle as well as the technology enablers that help organizations develop and maintain an SOA that delivers measurable, sustainable business value.
Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
Increasing Return on Investment with Data Services by Oracle Corporation
August 2008 - (Free Research) As the number of applications generating data increases, so does an organization's need to give users access to that data through a unified system compatible with multiple interfaces. Oracle Data Service Integrator is a solution that allows organizations to build data services that unify business processes for improved customer service.
BlueWorks Live Brochure by IBM
April 2012 - (Free Research) Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes.
Service Providers Put Their Heads in the Cloud by CA Technologies.
March 2012 - (Free Research) This whitepaper explores the optimism IT services companies have about growth potential in the cloud, and why they are so eager to buy into the hype and invest in the technology.
How SAP Users Hold the Key to Business Process Improvement by Winshuttle, LLC
May 2012 - (Free Research) <p>Read this white paper to find out how SAP users can play a key role in enabling their organizations to improve business processes. Also, learn about a sustainable and measurable “user-centric” approach to business process improvement.</p>
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