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Your search for keyword: Developments Customer Service Centric returned 272 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

IBM Business Process Manager -- A single, comprehensive BPM platform that easily scales from project to enterprise-wide programs by IBM
April 12, 2012 - (Free Research) Read this white paper to learn all about IBM Business Process Manager V7.5, including the essential product features and functions, including information about migration and entitlements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation
September 29, 2011 - (Free Research) This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Including Business Content in a Comprehensive Information Management Program: Enhance Efficiency and Compliance Through Process-Centric Information Management by SAP America, Inc.
May 18, 2012 - (Free Research) This paper discusses content management, in specific process-centric information management, and the business benefits of this approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

First look at Oracle BPM Suite 11g by Oracle Corporation
June 16, 2010 - (Free Research) This report takes an early look at Oracle BPM Suite 11g, and shows that it indeed goes a long way toward delivering BPM without barriers. Oracle BPM Suite 11g, part of Oracle Fusion Middleware, brings together business-driven design and robust human-centric BPM with all the IT infrastructure capabilities you would expect from Oracle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How SAP Users Hold the Key to Business Process Improvement by Winshuttle, LLC
May 25, 2012 - (Free Research) <p>Read this white paper to find out how SAP users can play a key role in enabling their organizations to improve business processes. Also, learn about a sustainable and measurable “user-centric” approach to business process improvement.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Improve end-users experiences with application monitoring by Nimsoft, Inc.
January 05, 2012 - (Free Research) This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Four Secrets to Innovating with Packaged Applications by Oracle Corporation
April 14, 2010 - (Free Research) Read this paper for an explanation of how current IT methodology for implementing application integrations and business process automation is failing the business over the long run. Learn about the four established patterns of innovation that help organizations avoid these negative consequences.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Content Management Meets Enterprise Business Processes: SAP Extended ECM by Open Text by SAP America, Inc.
April 2011 - (Free Research) This paper discusses the relationship between enterprise content management and business processes and provides an overview of SAP's Extended ECM platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JBoss Enterprise BRMS Value Proposition and Differentiation by Red Hat and JBoss
March 2012 - (Free Research) Read this white paper to discover why JBoss Enterprise Business Rules Management System (BRMS), with the inclusion of complex event processing (CEP), might be the best BRMS option for you. Learn how it can improve business agility, reduce costs, and improve customer satisfaction in a wide range of enterprise and government settings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation
November 2008 - (Free Research) This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle BPM Suite 11g: BPM without Barriers by Oracle Corporation
December 2011 - (Free Research) This report takes an early look at Oracle BPM Suite 11g, and shows that it indeed goes a long way toward delivering business process management (BPM) without barriers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

Guide to Successful IT Business Services

 by Hewlett-Packard Company
December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
(EGUIDE) VIEW ABSTRACT | GO TO

The Avaya Collaborative Cloud by Avaya
March 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.
May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.
January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends in business intelligence by ComputerWeekly.com
January 2011 - (Free Research) Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc.
July 2011 - (Free Research) This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc.
January 2012 - (Free Research) Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Real Application Clusters One Node: Better Virtualization for Databases by Oracle Corporation
December 2009 - (Free Research) This informative white paper explains how the new Oracle Real Application Clusters (RAC) One Node offers enhanced high availability for single-instance databases, protecting from both planned and unplanned downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Custom Web application creates business value

 by Dell and VMware
May 2012 - (Free Research) In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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