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Your search for keyword: E-Learning Customer Service Frameworks returned 254 results.
 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Avaya Collaborative Cloud by Avaya
March 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Strategies for Deploying Enterprise Mobility Applications by SAP America, Inc.
September 2011 - (Free Research) This whitepaper provides a framework for CIOs on how to create a mobile application strategy for their business. It gives a step-by-step guide to the different stages involved, from choosing a focus, to building and deploying, to ongoing support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taming the Data Demons: Leveraging Information in the Age of Risk by IBM
December 2010 - (Free Research) Check out this webcast from IBM as it discusses the advantages of implementing a holistic approach to data risk management, and provides both the “why” and “how” to begin putting a holistic data risk management program to work in businesses of all sizes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keep Your Customer Retention High with Transaction Integrity

 by Iron Mountain
March 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM
October 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.
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Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation
November 2008 - (Free Research) This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.
January 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Service in Volatile Markets by Microsoft
September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
(WHITE PAPER) GO TO WHITE PAPER

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 2010 - (Free Research) This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.
September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: Special report on SAP by ComputerWeekly.com
December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guide to Successful IT Business Services

 by Hewlett-Packard Company
December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
(EGUIDE) VIEW ABSTRACT | GO TO

IDC Whitepaper: SAP Customers Move to Managed Cloud Services to Cut Costs and Improve Efficiency of B2B Integration by SAP America, Inc.
May 2012 - (Free Research) This white paper examines how SAP customers improved B2B integration by implementing a cloud-based solution - SAP Information Interchange OnDemand - and the reasons, challenges, and benefits behind doing so.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing the efficiency of case file coordination in social services by IBM
June 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sybase IQ Accelerates Advanced Analytics by Sybase, an SAP company
May 2011 - (Free Research) This interactive webcast explores how Sybase IQ has a growing partner ecosystem that enables customer to create comprehensive advanced analytics solutions that are easy to acquire, integrate, and implement. Enable your business to analyze, compete, and deliver above the competition.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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