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Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 22, 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
Guarantee That You're Litigation Ready in 8 Simple Steps
by Iron Mountain
March 14, 2012 - (Free Research) An effective response to litigation requests is pivotal in today's corporate world. Many organizations are struggling to balance litigation-related expenses and organizational risk. This white paper can help. Read this now and gain eight best practice tips for containing the cost of litigation preparation and response while reducing your risk.
Aetna Success Story for SOA and DataPower by IBM
December 28, 2011 - (Free Research) Heathcare insurance provider Aetna uses IBM WebSphere DataPower appliances every day, processing more than eight million production requests daily. In this presentation you will learn how WebSphere DataPower appliances are a key element in Aetna's holistic approach to service oriented architecture (SOA).
IBM Business Process Manager -- Powerfully Simple by IBM
July 07, 2011 - (Free Research) IBM Business Process Manager provides the simplicity, efficiency, visibility and collaboration needed to manage highly dynamic and networked business environments. IBM Business Process Manager is easy to deploy and use straight out of the box or in an easily customizable configuration - providing rapid time to value and improved user productivity.
Right from the Start: SOA Lifecycle Governance by Oracle Corporation
June 01, 2008 - (Free Research) This paper presents an overview of strategies and practices for governing the transformation to, and the evolution of, SOA. In particular, it explores the role of governance throughout the SOA lifecycle as well as the technology enablers that help organizations develop and maintain an SOA that delivers measurable, sustainable business value.
Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 22, 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 11, 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
SearchSAP.com E-Guide: Managing the Supply Chain for SAP by SAP America, Inc.
May 09, 2012 - (Free Research) <div>
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<p>Read this e-guide to learn how to enhance process automation, supplier collaboration, and supply chain visibility across your SAP environment. Learn expert tips for boosting ROI with SAP’s range of SCM solutions.</p>
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Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
Agility Meets Stability: Best Practices for Application Integration by IBM
December 28, 2011 - (Free Research) In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls.
Four Secrets to Innovating with Packaged Applications by Oracle Corporation
April 14, 2010 - (Free Research) Read this paper for an explanation of how current IT methodology for implementing application integrations and business process automation is failing the business over the long run. Learn about the four established patterns of innovation that help organizations avoid these negative consequences.
HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
BPM and SOA Thought Leadership Paper by IBM
April 12, 2012 - (Free Research) This white paper describes the principles for building BPM solutions that use governed services, and covers the role and value of SOA in BPM, common stumbling blocks in BPM based on SOA, the value of SOA governance in successful BPM programs and more.
Creative Commentary: The Business Value of a Developer Operations Bridge by SERENA Software, Inc.
April 04, 2012 - (Free Research) Read this white paper to learn how to successfully integrate your development and operations management processes after an ALM implementation to: gain trust and alignment between the two teams, increase user satisfaction with IT, and increase business value and risk management.
Ventana Research Value Index - Product Information Management 2011 by SAP America, Inc.
June 24, 2011 - (Free Research) This Ventana Research report discusses product information management (PIM) based on the Value Index. Learn how PIM systems can synchronize all your attributes and definitions used in the identification, description, sales and fulfillment of products across all channels that customers, suppliers and partners use.
A High-Level Look at BPM from Pegasystems, TIBCO & IBM by IBM
August 31, 2011 - (Free Research) Lustratus Research, a leading analyst, compares business process management (BPM) from Pegasystems, TIBCO & IBM to uncover the best approach to process improvement in terms of total cost of ownership, risk of investment, time to value, and overall value.
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