Business Process Management (BPM) | Business Process Automation | Business Intelligence Solutions | Customer Service (General) | Customer Relationship Management (CRM) | Enterprise Financial Management Solutions | Compliance Management/ Sarbanes-Oxley Compliance | Customer Experience Management (CEM) | Business Process Outsourcing | Enterprise Resource Planning (ERP)

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Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG, an IBM Company April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategy Guide to Business Risk Mitigation for Financial Services by Intel and HP March 2011 - (Free Research) Although disaster recovery is an important consideration for all companies, it's especially so for financial institutions. Even the briefest interruptions can have a major impact on revenue, operations and reputation. Read this paper for the necessary steps of disaster preparedness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Jobswatch - Financial Services by ComputerWeekly.com February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Special report on Accenture by ComputerWeekly.com August 2010 - (Free Research) When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning, Budgeting and Forecasting Software Evaluation and Selection Guide by IBM February 2012 - (Free Research) Read this white paper and learn a systematic approach to select software for your planning, budgeting and forecasting needs. Read how to combine today's best practices with leading-edge technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Duet Enterprise Case Study:  Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft December 2011 - (Free Research) Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent May 2011 - (Free Research) Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM November 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Financial Reporting Automation for Dummies by IBM November 2011 - (Free Research) This e-book offers insights on the benefits and value that financial reporting automation solutions can offer. Read on and learn about: High-performing organizations and their ability to automate financial reporting, low-performing organizations and why they are mired in complex and manual processes, and more. (EBOOK) VIEW ABSTRACT | GO TO

Oracle Business Intelligence Enterprise Edition Plus 11G by Oracle Corporation October 2010 - (Free Research) Read this data sheet to learn about all of the key features and benefits of this dynamic solution. (DATA SHEET) VIEW ABSTRACT | GO TO

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Twenty-three reasons why companies choose integrated XBRL by IBM May 2011 - (Free Research) This paper discusses how companies around the world must determine how they will approach compliance with the mandated use of XBRL. Learn the proper approach to accelerate financial reporting, decrease errors, streamline processes and ultimately, lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Broker-Dealer Case Study: Reduced Compliance Burden With Perimeter's Message Archive by Perimeter eSecurity January 2012 - (Free Research) This case study explores how one small financial organization was able to significantly reduce operating costs by partnering with with an outsourced, secure email archiving specialist. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 AUG Compensation & Operations Survey Results by Advent Software, Inc December 2011 - (Free Research) Access this white paper for survey results that discuss asset and revenue growth in the financial industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2-Layer BPM: Oracle’s Unique Strategy Towards Exceptional Agility and Business Process Efficiencies by Oracle Corporation January 2008 - (Free Research) A new approach to Business Process Management (BPM) is the use of BPM and SOA together in a layering strategy. This white paper explores the BPM layered concept and offers a case study of how ABN AMRO, one of the world's largest financial institutions, has benefited from its deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Managed Services Survey Findings by ComputerWeekly.com July 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrated and Automated Budget, Program and Performance Reporting by IBM February 2012 - (Free Research) Read this paper to learn how IBM Cognos FSR with TM1 helps budget and finance teams to automate the generation of complex, process driven reports while maintaining the agency’s current business processes and disclosure management (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

XBRL Mandate for Dummies by IBM February 2012 - (Free Research) This guide helps organizations assemble the right people, make the right investment in a solution and helps finance create best practices to ensure a successful XBRL compliance. Read this now and learn what XBRL is, how it works and why it’s mandated, best practices to prepare for an XBRL mandate, who to involve in the mandate process and more. (EBOOK) VIEW ABSTRACT | GO TO

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM February 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Apply the power of CRM to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

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