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Your search for keyword: Measured Help Desk returned 100 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to tie learning to business impact by ComputerWeekly.com
December 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SaaS: Threat mitigation from the cloud by Mimecast
April 2012 - (Free Research) Discover how outsourcing your email security to the cloud can enhance your overall security strategy while decreasing management costs and increasing availability. Explore the key advantages of Security-as-a-Service in this essential resource.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company
February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accenture Technology Vision 2012 by ComputerWeekly.com
January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Management: Free Trial by SERENA Software, Inc.
April 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Accelerate Performance in Human Resources by SAP America, Inc.
January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Performance testing in agile environments by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.
(EGUIDE) VIEW ABSTRACT | GO TO

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems
February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.
September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enforce Business Rules in Your Company's Processes by SAP America, Inc.
May 2012 - (Free Research) This video discusses how SAP’s variety of offerings can help you improve information management by providing users the information they need while still maintaining security and control.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Lowering Costs and Risks in a Data Exploding World by IBM
May 2012 - (Free Research) Data never stops growing. In 2009, about 800,000 petabytes existed worldwide. Today, there are 1.2 trillion gigabytes of digital data. How do you handle this inundation of info without allowing it to become the bane of your applications and processes? This presentation transcript can help you turn this chaos into a set of controlled processes.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamline your application portfolio to help cut costs, fund innovation and reduce risk by IBM
September 2011 - (Free Research) This paper outlines the need for an application portfolio management (APM) solution and why a successful venture depends on an accurate picture of the portfolio. Learn why it's vital to understand which business processes your employees rely on and why the proper level of visibility leads to well-informed decisions about retiring or replacing apps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Mobile Application Development Advice for SAP Users

 by Salesforce.com
February 2012 - (Free Research) There are a wide variety of applications for SAP to help enhance performance and simplify processes. In this eGuide, readers will learns about tips and best practices when it comes to planning an SAP application strategy.
(EGUIDE) VIEW ABSTRACT | GO TO

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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