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Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding and Mitigating the Legal Risks of Cloud Computing by CommVault Systems, Inc. July 2011 - (Free Research) Cloud computing can, in fact, be a risky proposition. Check out this white paper to learn how to ensure your organization's safety while harnessing all the benefits of the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company February 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to tie learning to business impact by ComputerWeekly.com December 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering information you can trust: The benefits of leveraging IBM capabilities to deliver quality data by IBM November 2011 - (Free Research) IBM InfoSphere Information Server delivers the functions required to integrate, validate, enrich and deliver trusted information for your key business initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring The Success of Lean by SAP America, Inc. January 2012 - (Free Research) This article from IndustryWeek features advice on streamlining your business for leaner operations. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Measuring the True Business Benefits of Web Collaboration by CA Technologies. September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Scorecarding with IBM Cognos 8 Business Intelligence: Monitor, Manage and Perform by IBM November 2011 - (Free Research) Scorecards help you define, monitor and manage your company's critical metrics. By translating tactics and strategies into specific, measurable objectives, scorecards help you link corporate strategy to operations and ensure that your company's goals are consistently defined, understood and communicated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Case Study: Quantum Data Deduplication Solution Provides IFB with Complete Return on Investment in Only Four Weeks by Quantum Corporation June 2009 - (Free Research) How does a dynamic U.K. business get its large customers to entrust it with their data? The answer is to deploy a Quantum data deduplication solution. By implementing a comprehensive disk-to-disk-to-tape (D2D2T) backup and restore infrastructure based on the Quantum DXi-Series.. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Accelerate Performance in Human Resources by SAP America, Inc. January 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Konica Minolta Overcomes Current Backup Challenges with Quantum Disk-Tape Solution by Quantum Corporation July 2010 - (Free Research) Read this case study to learn more about KMBS’s thoughts on the transition to Quantum’s solutions and the key benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Driving the SLM process in ITIL: Why it should be your priority by CA Technologies. December 2011 - (Free Research) The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Rules Management: Meeting Evolving Business Requirements by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses a set of tools for effective business rule management. Learn how to author, deploy and manage critical business rules with greater speed and efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Providing effective endpoint management at the lowest total cost (Why Switch) by IBM January 2012 - (Free Research) This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Before & After: Quantifying Business Rule Results in Key Banking Applications by ILOG, an IBM Company April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Guide to Data Movement and Governance by IBM November 2011 - (Free Research) Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations. (EBOOK) VIEW ABSTRACT | GO TO

Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc. March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Keys to Better Data-driven Decisions: What You Should Know… Right Now by SAP America, Inc. February 2012 - (Free Research) It's time for small to midsized businesses (SMBs) still using outdated business processes and systems to bring their decision-making up to speed with a centralized view of enterprise information. Read this white paper to learn how the right tools can give SMBs the accurate, timely data they need to make informed, strategic business decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The power of Call Centers and Customer Loyalty by Infor CRM February 2012 - (Free Research) Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Best-In-Class Spend Management Hinges On Spend Analysis by Ariba, Inc. January 2012 - (Free Research) This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. (IT BRIEFING) VIEW ABSTRACT | GO TO

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