Business Process Management (BPM) | Business Process Automation | Business Intelligence Solutions | Customer Relationship Management (CRM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Compliance Management/ Sarbanes-Oxley Compliance | Enterprise Resource Planning (ERP) | Wireless Technologies and Mobile Computing | Data Security | Application Management and Maintenance

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Best-In-Class Spend Management Hinges On Spend Analysis by Ariba, Inc. January 09, 2012 - (Free Research) This research report examines the crucial set of processes that encompass spend analysis by exploring the pressures, strategic actions and capabilities of 132 organizations surveyed globally in September 2011. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc. February 08, 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company. (EGUIDE) VIEW ABSTRACT | GO TO

Oracle Enterprise Manager 11g Configuration Management Pack by Oracle Corporation April 30, 2010 - (Free Research) This white paper takes a three-pronged approach to configuration management: simplifying the management of your IT infrastructure; improving the level of service you provide your end users; and enforcing compliance with real-time change detection for files, database objects, users, and processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Digital Britain – opportunities and risks for UK businesses by ComputerWeekly.com September 20, 2010 - (Free Research) Digital Britain is the UK government’s strategic vision for the UK digital economy. While social inclusion and rights protection are major themes, the plans will also have a significant impact on businesses. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Planning for Cloud: How enterprise architecture management can help drive your IT transition by IBM September 18, 2011 - (Free Research) Is your organisation ready to explore the benefits of cloud computing? Read this white paper from IBM and discover how an enterprise architecture approach can help you take the first critical steps to success with Cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Article: How end-to-end services can transform Oracle environments by Dell, Inc. April 27, 2011 - (Free Research) The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Must Innovate to Meet Rising Business Expectations by Centennial-Software July 2008 - (Free Research) Meeting business expectations can be tough, especially when trying to keep up with the dynamics of the IT industry. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HR Best Practices: Delivering Strategic Value to the Enterprise by SAP America, Inc. December 2009 - (Free Research) To be a true strategic partner to management, human resources (HR) requires process and systems excellence. HR needs to know the business — the drivers, mission, and challenges. Read this IDC white paper to learn how to achieve excellence in HR by focusing consistency, integration, insight, responsiveness, and agility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM February 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Security Insights for IT Strategic Planning by Intel January 2012 - (Free Research) This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Closing the print security gap by ComputerWeekly.com November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy. (WHITE PAPER) GO TO WHITE PAPER

Enabling Continuous Compliance Across the Enterprise by IBM June 2011 - (Free Research) Today's innovative enterprises are transforming compliance into a continuous action that is woven into the fabric of both their IT security and business environments. Learn how this transformation can significantly improve compliance results with fewer resources, while providing valuable insights to drive strategic business decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Innovation  - IT Service Management Strategies for Success by FrontRange Solutions Inc. December 2011 - (Free Research) Learn about unifying PC lifecycle management and IT service management, and how your service catalog, configuration management database (CMDB), and service level management (SLM) comprise the 3-legged stool that establishes IT as a strategic business partner. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Technology Perspective: Intelligent Data Management by Dell, Inc. November 2011 - (Free Research) Intelligent Data Management is Dell’s overall approach to help enable IT organizations to evolve from managing the storage of their data, to managing and delivering the data as strategic information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Outsourcing Surge by SolovatSoft August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM November 2011 - (Free Research) Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. (WHITE PAPER) GO TO WHITE PAPER

Sharpen your focus on core business goals: Business Process Outsourcing by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper to learn about HP's extensive Business Process Outsourcing offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Realizing the Benefits from Accounts Payable Optimization in SAP by Dolphin February 2010 - (Free Research) Accounts payable remains a manual and often inefficient business process. Read this white paper for a discussion of best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An ERP Guide to Driving Efficiency by Sage Software January 2012 - (Free Research) This white paper describes how enterprise resource planning (ERP) technology can improve efficiency by automating business processes, offering a fully integrated suite of business management applications, and providing flexible and customizable reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harvey Nash CIO Survey: New Decade, New Opportunies? by ComputerWeekly.com April 2010 - (Free Research) In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to tie learning to business impact by ComputerWeekly.com December 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Special report on SAP by ComputerWeekly.com December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc. December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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