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See into Your IT Future with Real-time, Automated ITSM by CA Technologies.

May 08, 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

(WEBCAST)

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The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

(WHITE PAPER)

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Financial Management Software Gives You Better Insight Into Business Processes

by Workday

February 23, 2012 - (Free Research) Empower your organization with a full range of financial capabilities, relevant analytics and metrics, and fully auditable process management. See how Workday enables detailed drill-down analysis through multiple dimensions for quicker and more informative insights.

(VIDEOCAST)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

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How to use Collaboration Oriented Architectures by ComputerWeekly.com

November 10, 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.

(WHITE PAPER)

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Closing the print security gap by ComputerWeekly.com

November 07, 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.

(WHITE PAPER)

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Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency by IBM

May 01, 2012 - (Free Research) Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.

(CASE STUDY)

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Keep Your Business Operating Productively: Five Ways to Achieve Efficiency

by Iron Mountain

March 13, 2012 - (Free Research) In order to compete in today’s economic climate, companies are under constant pressure to do more with less. Read this brief guide to find five tips and best practices for streamlining your information management processes.

(DATA SHEET)

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Automating Processes to Optimize a Windows 7 Deployment by Dell, Inc. and Microsoft

August 17, 2010 - (Free Research) A Windows 7 deployment will likely involve hundreds or thousands of PCs, with some in distributed and remote locations. This introduces several challenges. Read this white paper to learn best practices for reducing the costs associated with a Windows 7 deployment, improving the speed at which a deployment is completed, and reducing risks.

(WHITE PAPER)

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MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus

May 17, 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.

(CASE STUDY)

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Process Automation Enables Efficient Governance, Risk, and Compliance

by Epicor Software Corporation

March 25, 2011 - (Free Research) This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.

(WHITE PAPER)

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Testing and Quality Management - Best Practices by SAP America, Inc.

February 28, 2010 - (Free Research) <p>Read this white paper to learn the best practices for testing and configuration that Aberdeen's best-in-class designated organizations used to reduce operating costs by 26% and improve process efficiencies by 41% so you can adopt them to create a streamlined, stable IT environment for your business.</p>

(WHITE PAPER)

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Case Study: The City and County of Denver Automate Business Processes and Improve Citizen Engagement with Zia Consulting and Alfresco Software by Alfresco Software

May 09, 2012 - (Free Research) This case study examines the City of Denver's document management issues and how implementing Alfresco Enterprise Content Management helped them overcome these challenges.

(WHITE PAPER)

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Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 12, 2012 - (Free Research) This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.

(ANALYST BRIEF)

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AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Limited

January 05, 2012 - (Free Research) This case study details how HP's Finance & Administration (F&A) services helped AOL Inc. succeed. Read on to learn more about HP's F&A services.

(CASE STUDY)

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Rethinking Managed Print Services (MPS) by ComputerWeekly.com

November 08, 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.

(ANALYST REPORT)

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Accelerate Performance in Human Resources by SAP America, Inc.

January 27, 2012 - (Free Research) This white paper addresses HR challenges and metrics solutions for improving operations.

(WHITE PAPER)

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Delivering Insight to Action with Oracle Business Intelligence Enterprise Edition 11g by Oracle Corporation

October 19, 2010 - (Free Research) Watch this product demo as it illustrates a typical problem-solving process that can be served by a BI solution that incorporates a deeper level of timely business intel to drive the best possible business-improving decisions.

(PRESENTATION)

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The Cloud: Time for Delivery by ComputerWeekly.com

February 28, 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.

(ESSENTIAL GUIDE)

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Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.

April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.

(WHITE PAPER)

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Security Checklist by Mimecast

December 31, 2011 - (Free Research) Access this exclusive security checklist to determine whether your needs are being met by your email security provider, and find out how you can get the value you deserve if you’re experiencing problems with outages, support issues or more.

(WHITE PAPER)

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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.

January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.

(WHITE PAPER)

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Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so.

(WHITE PAPER)

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ESBs AND BPM Best Practices for designing a Business Process Management Infrastructure by MuleSoft

December 31, 2011 - (Free Research) Enterprise service bus (ESB) and business process management (BPM) solutions solve different problems and have complementary strengths if utilized correctly. Learn more about where each is appropriate, best practices for designing your solution, and tips on how to select a BPM solution to complement your ESB foundation.

(WHITE PAPER)

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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.

March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.

(WHITE PAPER)

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