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Your search for keyword: Procedure Help Desk returned 107 results.
 
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process Automation Enables Efficient Governance, Risk, and Compliance

 by Epicor Software Corporation
March 25, 2011 - (Free Research) This paper presents a low risk, high impact approach to gaining control of regulatory compliance. The procedures, tasks, and behaviors that bear upon compliance can be overwhelming. Yet organizations that can master these activities, operate more efficiently, compete more effectively, and build their brands. Learn how GRC technologies can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Custom Web application creates business value

 by Dell and VMware
May 01, 2012 - (Free Research) In this exclusive podcast, listen as Nicole Bradberry, CIO of Rise Health Inc., describes the process of building a custom web application that her enterprise now utilizes to handle intake and aftercare procedures for primary care physicians. Gain insight into the IT innovation that landed Bradberry the coveted Business Harmonization Award.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keep your data on the straight-and-narrow with MDM by DataFlux Corporation
May 01, 2012 - (Free Research) In this expert e-guide learn how to implement a successful master data management (MDM) strategy. Discover the typical challenges faced, and how to combat them – as well as Niel Nickolaisen’s, CIO at Western Governors University, insight into the 3 crucial components of a productive data management policy.
(EGUIDE) VIEW ABSTRACT | GO TO

The Benefits That Outsourcing Fixed Asset Software Can Provide

 by Sage Software
March 09, 2012 - (Free Research) Read this white paper to learn how a regional hospital replaced their hired company with Sage Fixed Assets to bring their depreciation, tracking, and reporting processes in-house.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top 20 Questions in Information Governance by OpenText
April 06, 2012 - (Free Research) This webcast discusses the importance of information governance as well as challenges, strategies, and factors in implementing stronger content management initiatives.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Managing Big Data Using Sybase IQ VLDB Option by Sybase, an SAP company
December 01, 2011 - (Free Research) This brief white paper outlines information lifecycle management (ILM), a set of strategies for managing the growth, storage and retrieval of information over its useful life. Its goal is to ensure that frequently accessed data is returned as fast as possible, while controlling storage costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify ERP Software Upgrades with Community-Driven Development by Plex Systems
November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 19, 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 14, 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 22, 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linking Business Strategy to Technical Execution by IBM
March 21, 2011 - (Free Research) This white paper describes how combining your front-end business strategy to downstream technical execution helps you overcome rapid technological changes, shortens product lifecycles and turns innovative ideas into profitable business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Agility Insights Issue 3 by eBizQ (E-mail this company)
May 29, 2012 - (Free Research) Read this expert ebizQ.com E-Zine to learn how going mobile and integrating BPM will help to boost performance and transform your enterprise.
(EZINE) VIEW ABSTRACT | GO TO

Lowering Costs and Risks in a Data Exploding World by IBM
May 21, 2012 - (Free Research) Data never stops growing. In 2009, about 800,000 petabytes existed worldwide. Today, there are 1.2 trillion gigabytes of digital data. How do you handle this inundation of info without allowing it to become the bane of your applications and processes? This presentation transcript can help you turn this chaos into a set of controlled processes.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Streamline your application portfolio to help cut costs, fund innovation and reduce risk by IBM
September 14, 2011 - (Free Research) This paper outlines the need for an application portfolio management (APM) solution and why a successful venture depends on an accurate picture of the portfolio. Learn why it's vital to understand which business processes your employees rely on and why the proper level of visibility leads to well-informed decisions about retiring or replacing apps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.
May 22, 2012 - (Free Research) View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Faxing out of SAP Without Software, Hardware, or Risk by Esker Inc.
September 01, 2009 - (Free Research) This webinar takes a look at on-demand faxing-as-a-service that's fully integrated with SAP solutions. Learn how this solution allows you to automate faxing of documents directly from SAP applications through a service hosted by Esker. You will learn the many values of this solution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Cloud: When and Why? by SuccessFactors
April 26, 2012 - (Free Research) <p>Read this white paper to learn the main reasons why companies are moving HR applications to the cloud and how they are evaluating their cloud options. Also discover the differences between cloud vs. on-premise strategies and the benefits of each.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications
April 30, 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Videocast: SAP Business By Design for Subsidiaries - Best of Both Worlds by SAP America, Inc.
April 16, 2012 - (Free Research) This webcast discusses the cloud-based SAP Business ByDesign solution and how it leads to increased profitability and improved business processes.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

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