Customer Relationship Management (CRM) | Business Process Management (BPM) | Customer Experience Management (CEM) | Business Intelligence Solutions | Customer Service (General) | Customer Data Integration | Business Process Automation | Customer Information Management/ Customer Databases | Application Integration | Mobile Device Management

Search Results		1 - 25 of 322 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Midmarket Business Intelligence trends, strategy update and expert advice by SAP America, Inc. May 24, 2011 - (Free Research) This eBook provides expert advice to help your midmarket organization find success with BI and analytics. (EBOOK) VIEW ABSTRACT | GO TO

Three Capabilities to Fuel Today’s Dynamic Planning and Forecasting by IBM June 01, 2011 - (Free Research) If you want to move beyond the traditional finance role and play a more visible, pro-active role in supporting business decision making, read this white paper today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Special report on SAP by ComputerWeekly.com December 15, 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by CA Technologies. September 2008 - (Free Research) This summary report explores different market trends with commentary from key respondents as well as WebEx’s Knight, an industry expert. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

On Demand Webinar: Breaking Down Integration Silos with Holistic Integration by Talend February 2012 - (Free Research) Watch this on-demand webcast now as analyst James Taylor talks about the steps organizations are taking to address their integration challenges by embracing a holistic approach to integration. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Apply the power of CRM to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Improve end-users experiences with application monitoring by Nimsoft, Inc. January 2012 - (Free Research) This insightful on-demand webcast discusses web application performance monitoring, offering hints and tips for improving end-user response times from Forrester Research analyst Jean-Pierre Garbani. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The power of Call Centers and Customer Loyalty by Infor CRM February 2012 - (Free Research) Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

The Road Ahead For SAP’s Business ByDesign: The Midmarket SaaS ERP App Suite Is Well Positioned For A Variety Of Use Cases by Microsoft October 2011 - (Free Research) This Forrester Research report examines the current incarnation of SAP's midmarket software-as-a-service (SaaS) enterprise resource planning (ERP) offering Business ByDesign, its likely future direction, and emerging use cases. Read it to find out what Forrester's recommendations are for business process pros considering a ByDesign implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Navigating the path to satisfying online customer experience by Tealeaf November 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The data sharing paradox. A guide to small business on data sharing and security. by ComputerWeekly.com September 2011 - (Free Research) This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The data sharing paradox. A guide to small business on data sharing and security by ComputerWeekly.com September 2011 - (Free Research) This small business report looks at the degree to which small businesses are sharing data, the ways in which they are doing so and the real and perceived risks. It shows how these risks can be mitigated. (WHITE PAPER) GO TO WHITE PAPER

Unified SOA Tools Align Business and IT by Oracle Corporation January 2010 - (Free Research) IT pros anticipate big gains from an integrated SOA suite that includes pre-integration with BPM technology. The top benefit: the ability to strategically align information technology with an enterprise’s business mission. Learn how global enterprises have achieved this goal thanks to Oracle’s fully integrated SOA product line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cognos Business Intelligence for Report Authors by IBM January 2012 - (Free Research) Utilize a complete set of enterprise reports that are easy to build, maintain, secure and deploy, all delivered in a collaborative authoring environment and based on the fundamental principle of "author once — consume anywhere." (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc. September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What's your Customer Experience Advantage? by SAP America, Inc. March 2011 - (Free Research) SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Bursting with HP CloudSystem Matrix by HP and Intel July 2011 - (Free Research) Deploying cloud computing across your infrastructure has never been easier. This video shows you how. (VIDEO) VIEW ABSTRACT | GO TO

Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, Inc. March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Database - The best choice for Siebel Applications by Oracle Corporation April 2010 - (Free Research) This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Collaboration with Lotus Connection by IBM January 2012 - (Free Research) See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

1 - 25 of 322 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.