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Your search for keyword: Publishing Help Desk returned 122 results.
 
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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.
June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: Demo by SERENA Software, Inc.
April 04, 2012 - (Free Research) This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 04, 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: The City and County of Denver Automate Business Processes and Improve Citizen Engagement with Zia Consulting and Alfresco Software by Alfresco Software
May 09, 2012 - (Free Research) This case study examines the City of Denver's document management issues and how implementing Alfresco Enterprise Content Management helped them overcome these challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Prescription for Growth by Dell | EqualLogic
December 2008 - (Free Research) Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft
September 2008 - (Free Research) To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands.
(WHITE PAPER) GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by CA Technologies.
September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Linking Business Strategy to Technical Execution by IBM
March 2011 - (Free Research) This white paper describes how combining your front-end business strategy to downstream technical execution helps you overcome rapid technological changes, shortens product lifecycles and turns innovative ideas into profitable business opportunities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Agility Insights Issue 3 by eBizQ (E-mail this company)
May 2012 - (Free Research) Read this expert ebizQ.com E-Zine to learn how going mobile and integrating BPM will help to boost performance and transform your enterprise.
(EZINE) VIEW ABSTRACT | GO TO

5 Expert Tips for ERP Management

 by Epicor Software Corporation
April 2012 - (Free Research) Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.
(EGUIDE) VIEW ABSTRACT | GO TO

Enforce Business Rules in Your Company's Processes by SAP America, Inc.
May 2012 - (Free Research) This video discusses how SAP’s variety of offerings can help you improve information management by providing users the information they need while still maintaining security and control.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Business by Improving Fax by Esker Inc.
May 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Costs and Risks in a Data Exploding World by IBM
May 2012 - (Free Research) Data never stops growing. In 2009, about 800,000 petabytes existed worldwide. Today, there are 1.2 trillion gigabytes of digital data. How do you handle this inundation of info without allowing it to become the bane of your applications and processes? This presentation transcript can help you turn this chaos into a set of controlled processes.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamline your application portfolio to help cut costs, fund innovation and reduce risk by IBM
September 2011 - (Free Research) This paper outlines the need for an application portfolio management (APM) solution and why a successful venture depends on an accurate picture of the portfolio. Learn why it's vital to understand which business processes your employees rely on and why the proper level of visibility leads to well-informed decisions about retiring or replacing apps.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Mobile Application Development Advice for SAP Users

 by Salesforce.com
February 2012 - (Free Research) There are a wide variety of applications for SAP to help enhance performance and simplify processes. In this eGuide, readers will learns about tips and best practices when it comes to planning an SAP application strategy.
(EGUIDE) VIEW ABSTRACT | GO TO

How Packaged Services Can Help Enterprises Realize the Business Value of Their IT Landscape by SAP America, Inc.
May 2012 - (Free Research) View this resource center to learn why many organizations are considered packaged services for delivering the software they need to run their mission-critical business processes while focusing limited resources on business outcomes as opposed to software project requirements.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Winning with SAP-Integrated Workflow Solutions by Winshuttle, LLC
May 2012 - (Free Research) Fostering a business environment that is able to easily adapt and transition to new and changing situations is crucial to your success. In this white paper, learn how to use a business developer model as a workflow strategy to increase your agility, productivity, and value.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

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