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Your search for keyword: Quality Customer Service Practices returned 299 results.
 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Making Information Governance a Reality for Your Organization by SAP America, Inc.
May 15, 2012 - (Free Research) This paper discusses the importance of information governance and how you can make it a reality within your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netherlands Railways uses optimization to grow ridership with minimum congestion and maximum efficiency by IBM
May 01, 2012 - (Free Research) Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Optimize Your IT Systems with Oracle Optimized Solution for Oracle E-Business Suite by Oracle Corporation
May 17, 2012 - (Free Research) With the acquisition of Sun, Oracle now provides Oracle Optimized Solutions: a complete applications to disk solution engineered, tested, and certified to work together as a single system. Read this white paper to learn more about Oracle Optimized Solutions and how they can be used to improve Oracle E-Business Suite operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-Driven Master Data Management for Dummies by Software AG
March 19, 2012 - (Free Research) This comprehensive guide covers topics from data governance and reference data to big data and cloud-enablement, uncovers MDM myths, and looks at new trends in MDM methodology.
(BOOK) VIEW ABSTRACT | GO TO

Testing and Quality Management - Best Practices by SAP America, Inc.
February 28, 2010 - (Free Research) <p>Read this white paper to learn the best practices for testing and configuration that Aberdeen's best-in-class designated organizations used to reduce operating costs by 26% and improve process efficiencies by 41% so you can adopt them to create a streamlined, stable IT environment for your business.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Agile ALM Best Practices by CollabNet
April 19, 2012 - (Free Research) <p>Read this expert e-guide to learn eight software quality metrics that foster ALM success without breaking the bank. Also learn key considerations to keep in mind in order to get the best return on your automation investments.</p>
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Station Casinos uses workload automation solution to deliver smoother audits and increase customer loyalty by Cisco Systems, Inc.
January 20, 2012 - (Free Research) In this brief white paper, Jeff Martin, Station Casinos’ director of business intelligence (BI), provides specific examples of the types of problems that the company wanted to solve, and offers insight into the specific job scheduling solution it selected to overcome its challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company
October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Lowering costs and risks in a data exploding world by IBM
May 2012 - (Free Research) Listen to this podcast and learn about IBM InfoSphere Optim Data Growth for the System z platform that can turn chaos into a set of controlled processes. Discover its ability to store, manage, process and secure vast amounts of data, preventing you from re-architecting your information management solution.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM and SOA Thought Leadership Paper by IBM
April 2012 - (Free Research) This white paper describes the principles for building BPM solutions that use governed services, and covers the role and value of SOA in BPM, common stumbling blocks in BPM based on SOA, the value of SOA governance in successful BPM programs and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA for Dummies: IBM® Limited Edition Mini eBook by IBM
April 2012 - (Free Research) Service-oriented architecture (SOA) makes technology a true business enabler and empowers business and technology leaders to respond to change with increased agility. This e-book introduces you to the basics of SOA in context with the real-life experiences.
(EBOOK) VIEW ABSTRACT | GO TO

Streamline IT Management to Improve Business Processes by CA Technologies.
April 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Lowering costs and risks in a data exploding world by IBM
May 2012 - (Free Research) Watch this webcast and learn about an information management system that can turn chaos into a set of managed processes. More than 95% of Fortune 1000 companies store their data on this platform because of its ability to store, manage, process and secure vast amounts of data without having to re-architect your information management solution.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Unified Customer Data Visibility to Improve Revenue, Retention and Satisfaction by DataFlux Corporation
June 2011 - (Free Research) While immediate value is achievable through improved data quality and standardization, without well-defined goals for measured improvements to visible business processes the technical morass threatens project success. In this paper, we review some barriers to success of Master Data Management (MDM) programs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making the Cloud Work: Monitoring Requirements for IaaS, PaaS, and SaaS by Nimsoft, Inc.
January 2012 - (Free Research) Access this white paper to learn how you can monitor and manage public cloud investments including Infrastructure as a service (IaaS), Platform as a service (PaaS), and Software as a service (SaaS), to validate and optimize service quality.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.
September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
(EBOOK) VIEW ABSTRACT | GO TO

Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing the Data Agenda: Roles and Responsibilities for Middle Managers by DataFlux Corporation
August 2011 - (Free Research) This white paper identifies best practices for middle managers to ensure the creation, preservation and dissemination of high quality data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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