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Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
Guarantee That You're Litigation Ready in 8 Simple Steps
by Iron Mountain
March 14, 2012 - (Free Research) An effective response to litigation requests is pivotal in today's corporate world. Many organizations are struggling to balance litigation-related expenses and organizational risk. This white paper can help. Read this now and gain eight best practice tips for containing the cost of litigation preparation and response while reducing your risk.
Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 11, 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
Aetna Success Story for SOA and DataPower by IBM
December 28, 2011 - (Free Research) Heathcare insurance provider Aetna uses IBM WebSphere DataPower appliances every day, processing more than eight million production requests daily. In this presentation you will learn how WebSphere DataPower appliances are a key element in Aetna's holistic approach to service oriented architecture (SOA).
Harvard Business Review Article: Mastering the Management System by SAP America, Inc.
September 01, 2011 - (Free Research) In this article, Kaplan, of Harvard Business School, and Norton, founder and director of the Palladium Group, explain how to effectively manage both strategy and operations by linking them tightly in a closed-loop management system, which comprises five stages.
Decision Services: The Next SOA Challenge by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses the issues associated with decision services in an SOA strategy, highlighting how business rule management systems can be used to overcome these challenges.
Closing the print security gap by ComputerWeekly.com
November 2011 - (Free Research) This report provides an overview of the inherent risks when operating an insecure print environment and discusses the current market landscape while recommending some best practices for adopting an integrated information and print security strategy.
CW+: Special report on SAP by ComputerWeekly.com
December 2010 - (Free Research) Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.
Cloud Security Insights for IT Strategic Planning by Intel
April 2012 - (Free Research) Cloud computing offers many benefits, but it's hard to ignore the security challenges that this dynamic environment can introduce. To combat these risks, you need an effective cloud security strategy in place. This white paper reviews key findings from a survey of 200 IT pros that can help you maximize data protection in the cloud.
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