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E-Guide: Improving Business Intelligence Performance by Dell, Inc. and Intel May 19, 2011 - (Free Research) This SearchSQLServer.com E-Guide offers expert insight about what organizations can do to improve the performance of their BI system and new ways to improve BI performance and scalability. In addition, you'll learn how to meet BI performance challenges. (EGUIDE) VIEW ABSTRACT | GO TO

Unleashing Microsoft SharePoint Server 2010's Web Content Management Features with DocAve by AvePoint, Inc. July 29, 2011 - (Free Research) This white paper discusses the requirements for dynamic websites in today's hyper-competitive business landscape, the case for utilizing SharePoint Server 2010 for WCM, and how AvePoint’s DocAveSoftware Platform enhances the native WCM functionality SharePoint offers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint Insider E-Zine Issue 26 by SearchContentManagement January 24, 2012 - (Free Research) This edition of the SharePoint e-zine, sponsored by AvePoint, examines ways that a sound SharePoint governance plan can help avoid deployment problems, ensuring the success of an implementation. Don Jones discusses how to avoid some of the costs and long-term problems associated with SharePoint growth. (EZINE) VIEW ABSTRACT | GO TO

European cross-border e-commerce by ComputerWeekly.com January 17, 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. (IT BRIEFING) VIEW ABSTRACT | GO TO

IT jobswatch - opportunities in retail by ComputerWeekly.com February 21, 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 20, 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com November 02, 2010 - (Free Research) The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forum Sentry™ - Web Services Security Gateway - Drive Return on Investment by Forum Systems Forum Sentry™ provides a security infrastructure that drives a return on investment by enabling secure XML and Web services communications for mission critical applications. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Apply the power of CRM to build customer loyalty by Infor CRM February 07, 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 18, 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Increasing Return on Investment with Data Services by Oracle Corporation August 01, 2008 - (Free Research) As the number of applications generating data increases, so does an organization's need to give users access to that data through a unified system compatible with multiple interfaces. Oracle Data Service Integrator is a solution that allows organizations to build data services that unify business processes for improved customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real World SOA Stories by IBM December 28, 2011 - (Free Research) Read this insightful e-book and learn how business and IT work together to build globally integrated enterprises, including how 1-800-FLOWERS.COM created an e-commerce platform for the future, or why CenterPoint Energy broke new ground in grid reliability through the power of automation, amongst more real-world stories. (EBOOK) VIEW ABSTRACT | GO TO

How Cloud Computing Increases The Agility Of Your ERP System by Plex Systems November 07, 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Cloud Computing Adoption: Transformation Is In The Air by VMware, Inc. February 25, 2011 - (Free Research) This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Handbook: Offsite Messaging Decisions for the Exchange Admin by Mimecast November 11, 2011 - (Free Research) Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea? (EBOOK) VIEW ABSTRACT | GO TO

Providing effective endpoint management at the lowest total cost (Why Switch) by IBM January 10, 2012 - (Free Research) This white paper outlines a methodology for comparing the total cost of ownership (TCO) of endpoint management technologies including IBM Tivoli Endpoint Manager. Learn why the TCO of Tivoli Endpoint Manager is much lower than other solutions on the market, delivering superior functionality at a fraction of the cost of competitive offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Hybrid Cloud Computing: Pay-as-you-go IaaS by CSC April 19, 2011 - (Free Research) Until recently, organizations implementing cloud technologies have been forced to weigh the security advantages of private  cloud against the elasticity and pay-as-you-go model of public clouds. Now, with a new private in-house cloud service offering from CSC, organizations will be able to enjoy the best of both worlds. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Refresh — Meeting the Changing Needs of Enterprise IT with Hardware/ Software Optimization by Oracle Corporation December 13, 2011 - (Free Research) This white paper describes some of the enhanced capabilities of today’s server technology and discusses the three most common approaches to server refresh projects – replacement, upgrade, and outsourcing – along with the business benefits of each. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Outsourcing Firm Consolidates 145 Servers to 29 Virtualized Ones, Saves on CapEx by Microsoft Corporation India Pvt Ltd January 11, 2012 - (Free Research) Consolidating infrastructure servers across several business locations can reduce management costs, improve availability and help you transition towards a greener IT environment.  This white paper examines how one IT organisation accomplished this goal by deploying Microsoft Hyper-V Server 2008 Datacenter Edition across all 12 of its locations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Expert tips for consolidating servers and avoiding sprawl by Dell, Inc. and Microsoft December 29, 2011 - (Free Research) This expert e-guide from SearchWindowsServer.com explains how you can leverage virtualization and other techniques to reduce the costs of running servers. Plus, obtain exclusive advice and answers to frequently asked questions about developing an effective server consolidation plan. (EGUIDE) VIEW ABSTRACT | GO TO

Server Selection for Production-Level Virtualization Environments by LEGACY - DO NOT USE - Insight and Sun Microsystems, Inc July 2008 - (Free Research) This document reviews actions that IT managers can take to improve overall server performance within their IT environment, and discusses how to go about selecting servers for large-scale virtualized environments. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Microsoft Exchange Server: To Outsource or Not to Outsource by Bsafe Information Systems November 2008 - (Free Research) Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn’t practical. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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