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CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 14, 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 25, 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company
March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
Service. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort.
Streamlined Build and Deployments Powered by Jazz by IBM
November 2011 - (Free Research) Complex software build and deployments can put a business on hold while upgrades and patches are rolled out to critical production environments. Watch this webcast and gain advice on how to approach “plan-driven deployment automation” in a step-by-step way, suited to your individual automation needs.
Why Buy Vs. Build Serena Service Manager by SERENA Software, Inc.
April 2012 - (Free Research) This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Guide to Successful IT Business Services
by Hewlett-Packard Company
December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
Tommy Hilfiger Customer Testimonial Video by SAP America, Inc.
March 2012 - (Free Research) View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.
The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
The Cloud: When and Why? by SuccessFactors
April 2012 - (Free Research) <p>Read this white paper to learn the main reasons why companies are moving HR applications to the cloud and how they are evaluating their cloud options. Also discover the differences between cloud vs. on-premise strategies and the benefits of each.</p>
Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.
April 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>
Web 2.0 and Sales Process Management by Oracle Corporation
June 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out!
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