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Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 03, 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
An On-Demand Solution to Optimize Contract Management by SAP America, Inc.
April 30, 2011 - (Free Research) Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met.
Understanding the Benefits of Blade Servers by Hewlett-Packard Company
February 22, 2012 - (Free Research) This resource explores how to maximize the performance of your critical applications by implementing the latest blade server technology from HP. Discover how improving system performance can help you enhance business processes, reduce power and cooling requirements, save costs, and much more.
How to Choose a Managed Network Services Provider by MegaPath Inc.
May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Three Steps to Progress BPM from Project to Program by PointSource
March 20, 2012 - (Free Research) A good business process management (BPM) program enables your organization to scale your processes to deliver the most value to your business. Read this white paper to learn how to establish a solid foundation for BPM in three simple steps.
10 Security Concerns for Cloud Computing by Global Knowledge
March 17, 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
Streamlined Build and Deployments Powered by Jazz by IBM
November 28, 2011 - (Free Research) Complex software build and deployments can put a business on hold while upgrades and patches are rolled out to critical production environments. Watch this webcast and gain advice on how to approach “plan-driven deployment automation” in a step-by-step way, suited to your individual automation needs.
Evans Data Choice report by IBM
November 23, 2011 - (Free Research) This white paper reveals the results of a spring 2010 survey conducted amongst over 1,200 developers, the goal of which was to document user satisfaction with the features of various tools and platforms for software development.
Linking Business Strategy to Technical Execution by IBM
March 21, 2011 - (Free Research) This white paper describes how combining your front-end business strategy to downstream technical execution helps you overcome rapid technological changes, shortens product lifecycles and turns innovative ideas into profitable business opportunities.
Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.
Domino’s Pizza: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Colin Rees, IT Director at Domino’s Pizza explains how a project to move the company data centre into the cloud has transformed its online business.
Winshuttle Powers Mass Uploads of HR Data at Centrica by Winshuttle, LLC
May 29, 2012 - (Free Research) Read this white paper to learn about an energy company that leveraged an automated data entry system to quickly upload non-payroll contractor and third-party supplier information into SAP.
Winshuttle Pays Off for HR Department at Southwark Council by Winshuttle, LLC
May 29, 2012 - (Free Research) Human resources (HR) departments in large companies often struggle with keeping track of employees and paperwork while maintaining efficiency. Read this brief case study to discover how you can improve efficiency by minimizing SAP data entry in the HR department with the help of Winshuttle Transaction, an automated data entry system.
Improving Business by Improving Fax by Esker Inc.
May 18, 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.
Finance 2011 – Time to Build the "Last Mile" by IBM
February 14, 2011 - (Free Research) The Last Mile of Finance lowers costs, increases productivity and reduces error rates. Yet frustration is still mounting due to too much time spent on mundane tasks, such as digging for data, quality assurance and more. This paper outlines the increased importance placed on insightful analytics and taking a systematic approach to risk management.
5 Expert Tips for ERP Management
by Epicor Software Corporation
April 17, 2012 - (Free Research) Read this expert e-guide to learn how to successfully manage your ERP systems with one cohesive plan as your organization becomes more complex. Review five best practices that can help you get the most from your ERP solution.
Integrating Manufacturing Procurement with ERP
by Epicor Software Corporation
April 17, 2012 - (Free Research) This expert e-guide provides best practices for integrating manufacturing procurement with ERP. Learn why you shouldn't assume all your business processes need integrating and review insights on the top ERP vendors in the market today.
Enforce Business Rules in Your Company's Processes by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how SAP’s variety of offerings can help you improve information management by providing users the information they need while still maintaining security and control.
Streamline IT Management to Improve Business Processes by CA Technologies.
April 25, 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
Performance testing in agile environments by Hewlett-Packard Company
May 25, 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.
Computer Weekly - 29 May 2012: Where next for HP? by ComputerWeekly.com
May 25, 2012 - (Free Research) In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now.
CIO looks to Millennial generation for new IT-business alignment
by Dell and VMware
May 01, 2012 - (Free Research) Access this podcast to learn how aligning IT and business goals can be eco-friendly. Kevin Soohoo, director of IT at Air Systems Inc., saved his enterprise energy through changes made in employee's cubicles. Discover why Soohoo is this years IT Leadership Award winner in the category of Green IT.
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