Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Automation | Service Oriented Architecture (SOA) | Business Intelligence Solutions | Data Center Management | Enterprise Information Integration/ Metadata Management | Business Process Outsourcing | Application Integration | Enterprise Resource Planning (ERP)

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HP Business Service Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Ensure Optimal Network Performance Without Sacrificing Security by Dell, Inc. and Intel December 19, 2011 - (Free Research) The enterprise of tomorrow demands a business driven network, one that supports business rather than being supported by it. Check out this webcast to learn how your organization can build a future-ready, secure and efficient network. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies. September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Managed Services Survey Findings by ComputerWeekly.com July 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Five Obstacles Companies Face and How to Overcome Them by SAP America, Inc. January 2012 - (Free Research) This white paper addresses five obstacles that small businesses and midsized companies face. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation December 2011 - (Free Research) This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge July 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation September 2011 - (Free Research) This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

JRules 6.0 - Putting Rules That Define The Business Back Into The Hands of The Business by ILOG, an IBM Company May 2008 - (Free Research) ILOG's Business Rules Management System, or JRules, provides a full function business rule management system that enables all business rules to be externalized. This allows the business to develop the rules directly, ensuring the rules accurately reflect the business policies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Fast Track to Service Management Success: Software as a Service by CA Technologies. September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by CA Technologies. September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supporting Cloud Computing with Professional Services by CA Technologies. June 2011 - (Free Research) In this eGuide, you will learn some of the applications that currently exist in the cloud and how managed services work hand-inhand with such applications as a value-added resource for your channel business. (EGUIDE) VIEW ABSTRACT | GO TO

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. (ANALYST REPORT) GO TO ANALYST REPORT

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

IT jobswatch - opportunities in retail by ComputerWeekly.com February 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Capabilities to Fuel Today’s Dynamic Planning and Forecasting by IBM June 2011 - (Free Research) If you want to move beyond the traditional finance role and play a more visible, pro-active role in supporting business decision making, read this white paper today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating cloud-based file transfer services by IBM July 2011 - (Free Research) If you are looking for smarter ways to approach file sharing in your commerce environment, you are probably thinking about outsourcing or moving to the cloud. This evaluation from IBM, supported by research from Vanson-Bourne, can help by showing you critical factors to consider. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Inventory Optimization: A Technique for Improving Operational Inventory Targets by SAP America, Inc. December 2009 - (Free Research) This paper examines how the stochastic multistage, multi-inventory model supports inventory optimization. It also looks at how the SAP® Enterprise Inventory Optimization application by SmartOps uses the model to help supply planners execute more effectively in a highly collaborative enterprise environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Strategies for Deploying Enterprise Mobility Applications by SAP America, Inc. September 2011 - (Free Research) This whitepaper provides a framework for CIOs on how to create a mobile application strategy for their business. It gives a step-by-step guide to the different stages involved, from choosing a focus, to building and deploying, to ongoing support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify SAP Management with a Cloud-based Utility Service by CSC July 2011 - (Free Research) CSC SAP IU (Infrastructure Utility) is a cloud-based managed utility service supporting both production and development and testing environments. It delivers a virtualized infrastructure for SAP combined with the proven CSC management expertise in SAP, managed services and cybersecurity in a pay-as-you-go service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Case Study: Mohawk Fine Papers Uses a CSB to Ease Adoption of Cloud Computing by Liaison Technology (E-mail this company) November 2011 - (Free Research) If you are thinking of using cloud services brokerage (CSB), then read this case study on Mohawk Fine Papers to learn how they found a service-oriented architecture (SOA)-based backbone to support interoperability between its internal and external tools. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Navigating the path to satisfying online customer experience by Tealeaf November 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Tips For Implementing Workforce Management Software by Infor WFM Workbrain January 2012 - (Free Research) Explore this expertly-compiled e-guide to find out how support for mobile devices and Software as a Service (SaaS) WFM could expand the use of  workforce management (WFM) software and help position it as a core enterprise platform. (EGUIDE) VIEW ABSTRACT | GO TO

Web 2.0 and Sales Process Management by Oracle Corporation June 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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