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Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
How to tie learning to business impact by ComputerWeekly.com
December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Harvey Nash CIO Survey 2012 by ComputerWeekly.com
May 14, 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
Increasing the efficiency of case file coordination in social services by IBM
June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
IBM Point of View: Security and Cloud Computing by IBM
January 10, 2011 - (Free Research) Cloud Computing is easy to deploy, flexible and cost-effective. As federal agencies continue to outsource data management and operations to third-party cloud providers, their ability to ensure data integrity and privacy is becoming a potential security risk. Read this white paper to learn how you can manage Cloud Computing safely and efficiently.
The Cloud: Time for Delivery by ComputerWeekly.com
February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.
SAP Managed Services Survey Findings by ComputerWeekly.com
July 2010 - (Free Research) During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.
Evans Data Choice report by IBM
November 2011 - (Free Research) This white paper reveals the results of a spring 2010 survey conducted amongst over 1,200 developers, the goal of which was to document user satisfaction with the features of various tools and platforms for software development.
DNS: Risk, Reward and Managed Services by Verisign, Inc.
November 2011 - (Free Research) This white paper outlines the pros and cons of in-house, ISP and managed service provider DNS management options.
Computer Weekly - 22 May 2012: Why Tesco is spending £150m online by ComputerWeekly.com
May 2012 - (Free Research) This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.
Keep Your Customer Retention High with Transaction Integrity
by Iron Mountain
March 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
2011–2012 IT Budget Benchmarks by ComputerWeekly.com
November 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending, staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends.
Rethinking Managed Print Services (MPS) by ComputerWeekly.com
November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.
How to use Collaboration Oriented Architectures by ComputerWeekly.com
November 2010 - (Free Research) Collaboration Oriented Architectures (COA) describes information architectures that comply with the COA framework, which in turn is described in the associated COA Framework paper1.
Harvey Nash CIO Survey: New Decade, New Opportunies? by ComputerWeekly.com
April 2010 - (Free Research) In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges.
The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Cloud Security Insights for IT Strategic Planning by Intel
April 2012 - (Free Research) Cloud computing offers many benefits, but it's hard to ignore the security challenges that this dynamic environment can introduce. To combat these risks, you need an effective cloud security strategy in place. This white paper reviews key findings from a survey of 200 IT pros that can help you maximize data protection in the cloud.
Cloud Security Insights for IT Strategic Planning by Intel
January 2012 - (Free Research) This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions.
European cross-border e-commerce by ComputerWeekly.com
January 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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