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Why Consider Serena For Orchestrating IT Service Management: 3 Reasons To Evaluate Serena When Replacing Or Extending Existing Service Desk Solutions by SERENA Software, Inc.

June 30, 2011 - (Free Research) Read this white paper to learn about how Serena is well positioned to help customers that want to re-evaluate, restructure and orchestrate their service delivery processes that cross organizational boundaries as part of a broader ITSM initiative.

(WHITE PAPER)

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Integrating Manufacturing Procurement with ERP

by Epicor Software Corporation

April 17, 2012 - (Free Research) This expert e-guide provides best practices for integrating manufacturing procurement with ERP. Learn why you shouldn't assume all your business processes need integrating and review insights on the top ERP vendors in the market today.

(EGUIDE)

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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.

December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.

(WHITE PAPER)

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See into Your IT Future with Real-time, Automated ITSM by CA Technologies.

May 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.

(WEBCAST)

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Guarantee That You're Litigation Ready in 8 Simple Steps

by Iron Mountain

March 2012 - (Free Research) An effective response to litigation requests is pivotal in today's corporate world. Many organizations are struggling to balance litigation-related expenses and organizational risk. This white paper can help. Read this now and gain eight best practice tips for containing the cost of litigation preparation and response while reducing your risk.

(WHITE PAPER)

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Common Mortgage Challenges You Can't Ignore

by Iron Mountain

March 2012 - (Free Research) In today's unstable mortgage environment, the management of your loan documents, both paper and digital, has never proved more paramount. This brief paper outlines five common challenges associated with mortgage filing and offers up a five-step mortgage records management plan to help you save money and increase efficiency.

(WHITE PAPER)

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Protect Your Vital Records: Uncover the 5 percent You Can't Afford to Ignore

by Iron Mountain

March 2012 - (Free Research) This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization.

(WHITE PAPER)

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Decision Management Systems: A practical guide to using business rules and predictive analytics by IBM

October 2011 - (Free Research) In this book, James Taylor, decisions management systems expert, explores how to use your decision management systems to drive unprecedented levels of business value.

(BOOK)

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Streamline Enterprise Application Upgrades with Integrated Data Management by IBM

April 2011 - (Free Research) The enterprise applications that you rely on to run your business must remain current if you want them to deliver competitive advantage consistently. In view of a number of business drivers—including changing processes and requirements, upgrade deadlines.

(WHITE PAPER)

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The Benefits of Building a Complaint Records Management Program

by Iron Mountain

March 2012 - (Free Research) When the world’s largest offshore drilling company wanted to lower the risks and costs associated with the increase of records management regulations, it sought out a qualified vendor to help create enterprise-wide compliant records management program. Discover how this organization was able to significantly improve its records management.

(WHITE PAPER)

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Retaining Customers in Today’s Economic Landscape: Improving SAP Order Management by Esker Inc.

April 2012 - (Free Research) <p>Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction.</p>

(WHITE PAPER)

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Consolidate Fax to Cut Costs and Ensure Reliable Communications by OpenText

August 2010 - (Free Research) <p>This whitepaper explores how fax consolidation can help business stretch their IT dollars farther while maintaining the services that support their business processes and revenue generation.</p>

(WHITE PAPER)

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Connectivity in context: Deliver application integration in days by IBM

December 2011 - (Free Research) This white paper offers a rapid, flexible and simple approach to connect your enterprise and cloud applications in mere days.

(WHITE PAPER)

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Eliminate Manual Accounts Payable to Gain Efficiency Benefits by Esker Inc.

December 2011 - (Free Research) In this paper, discover the results that Esker research found indicating that accounts payable automation can typically save organizations 40 to 60 percent of operational and administrative AP costs. Also explore the abundant benefits that automated processing of vendor invoices can help business like yours achieve.

(WHITE PAPER)

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Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase

Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.

(ASP)

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The Cloud: Time for Delivery by ComputerWeekly.com

February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.

(ESSENTIAL GUIDE)

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2011–2012 IT Budget Benchmarks by ComputerWeekly.com

November 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending, staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends.

(IT BRIEFING)

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Rethinking Managed Print Services (MPS) by ComputerWeekly.com

November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS) and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.

(ANALYST REPORT)

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Ovum briefing: The cloud computing strategies of major telcos by ComputerWeekly.com

December 2010 - (Free Research) The major global telcos have led the competitive march from telecoms into cloud computing, and are now widely seen as credible players in cloud computing services including infrastructure-as-a-service (IaaS).

(WHITE PAPER)

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Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 2012 - (Free Research) Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process.

(EBOOK)

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Simplify ERP Software Upgrades with Community-Driven Development by Plex Systems

November 2010 - (Free Research) This paper explains how with a community-driven development approach, enhancements are driven by a community of users, which means the system constantly improves in the exact way a user requires. Continue reading to learn the power of community-driven product enhancement.

(WHITE PAPER)

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CW+: 500 Club case study: The Royal Mail approach to supplier relationship management by ComputerWeekly.com

December 2010 - (Free Research) Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?

(WHITE PAPER)

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Collaborative software delivery: improving software quality with better lifecycle management by IBM

November 2011 - (Free Research) Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams.

(WHITE PAPER)

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Evans Data Choice report by IBM

November 2011 - (Free Research) This white paper reveals the results of a spring 2010 survey conducted amongst over 1,200 developers, the goal of which was to document user satisfaction with the features of various tools and platforms for software development.

(WHITE PAPER)

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Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel

July 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.

(WHITE PAPER)

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