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Your search for keyword: Tools Contact Center returned 120 results.
 
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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Avaya Collaborative Cloud by Avaya
March 30, 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 17, 2012 - (Free Research) Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint
May 18, 2012 - (Free Research) This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Data Warehousing Assessment Tool by Oracle Corporation
December 12, 2011 - (Free Research) This tool offers you a better understanding of your organization’s ability to manage growing volumes of information. It only takes a few minutes to answer these questions and receive your score. Try it now.
(ASSESSMENT TOOL) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, an SAP company
December 01, 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Orchestrated Service Management: Demo by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Service Management: Free Trial by SERENA Software, Inc.
April 05, 2012 - (Free Research) Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

HP Business Service Management by Hewlett-Packard Company
February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT jobswatch - opportunities in retail by ComputerWeekly.com
February 21, 2011 - (Free Research) This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of2010 the IT jobs market for permanent staff being recruited by retail organisations is up by5.1%.The growth indemand for IT staff in this sector shows 44.5% more vacancies being advertised than ayear ago.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlueWorks Live Brochure by IBM
April 12, 2012 - (Free Research) Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

Oracle: Big Data for the Enterprise by Oracle Corporation
December 12, 2011 - (Free Research) By using the Oracle big data appliance with Oracle Exadata, enterprises can acquire, organize and analyze all their enterprise data to make the most informed decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Oracle Exadata Storage Server X2-2 by Oracle Corporation
December 12, 2011 - (Free Research) Read this white paper and learn about the intelligent software in the Oracle Exadata Storage Server that accelerates database query processing (DQP) by offloading database query processing to the storage layer.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Leverage Oracle GoldenGate with MySQL Databases by Oracle Corporation
December 09, 2011 - (Free Research) This brief white paper outlines the different capabilities and properties of MySQL and Oracle GoldenGate, including real-time data warehousing, real-time reporting, OLTP query offloading and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is There Life After Requirements? Tools That Support Business Process Improvement by Global Knowledge
July 15, 2010 - (Free Research) So you have a requirements plan. You have elicited functional, non-functional, and quality of service requirements. You have validated and verified them, and your stakeholders are satisfied. Now what? Read this paper to learn more about the tools needed for business process improvements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Convergence of Scorecards, Dashboards and Business Intelligence by Actuate
March 26, 2012 - (Free Research) This paper discusses the convergence of dashboards, scorecards and business intelligence (BI) tools and the emergence of systems that incorporate these into a single, unified solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative software delivery: improving software quality with better lifecycle management by IBM
November 28, 2011 - (Free Research) Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud.
(PRESENTATION) VIEW ABSTRACT | GO TO

Domino’s Pizza:  Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research) Colin Rees, IT Director at Domino’s Pizza explains how a project to move the company data centre into the cloud has transformed its online business.
(PRESENTATION) VIEW ABSTRACT | GO TO

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