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The Fast Track to Service Management Success: Software as a Service by CA Technologies.
September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation
January 2011 - (Free Research) Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions.
CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.
Winshuttle Pays Off for HR Department at Southwark Council by Winshuttle, LLC
May 2012 - (Free Research) Human resources (HR) departments in large companies often struggle with keeping track of employees and paperwork while maintaining efficiency. Read this brief case study to discover how you can improve efficiency by minimizing SAP data entry in the HR department with the help of Winshuttle Transaction, an automated data entry system.
E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
Mobile Solutions for Increasing Sales Productivity and Revenue by Sybase, an SAP company
March 2010 - (Free Research) The most effective sales are face-to-face sales, yet sales representative only spend 26% of their time selling face-to-face. The rest of their time is taken up with administrative tasks, prep and travel. Learn how Sybase Mobile Solutions for SAP can increase sales productivity and bring the advantages of business mobility to your organization.
How to tackle Enterprise Information Protection & Control by ComputerWeekly.com
November 2010 - (Free Research) Information protection needs to cover all data, from word processing documents to datawithin databases and executable code. It covers enterprise and personal data and is not justconfined to protecting entertainment media, which tends to be generically referred to as“Digital Rights Management” (DRM).
Improving business processes and customer satisfaction with Cloud Applications by SAP America, Inc.
May 2012 - (Free Research) Many organizations struggle when it comes to improving sales, driving customer satisfaction, collaborating with business partners, and maximizing value of applications. Access this virtual environment for a bevy of content that can help you conquer your greatest business struggles ranging from optimizing sales to the cloud and beyond.
Streamlined Build and Deployments Powered by Jazz by IBM
November 2011 - (Free Research) Complex software build and deployments can put a business on hold while upgrades and patches are rolled out to critical production environments. Watch this webcast and gain advice on how to approach “plan-driven deployment automation” in a step-by-step way, suited to your individual automation needs.
Guide to Successful IT Business Services by Hewlett-Packard Company
December 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships.
ABBYY Mobile DataCapture Solution: An Exciting New Channel for Data Exchange by ABBYY
May 2012 - (Free Research) Read this technical paper to learn about a mobile data capture application technology designed to extract information from images scanned with your phone. With application tool kits like this, developers can create mobile applications that make the workforce more efficient with features that are unique to their marketplace.
Buy. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research) Access this white paper to discover a smart approach to commerce. In this era of the empowered consumer, customer relationship management is a vital to your enterprises success. Discover a smarter commerce strategy that enables you to reduce, or avoid, the potential for unsatisfied customers.
CA Business Continuity Planning: IT Survival Guide by CA ARCserve
December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
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