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Your search for keyword: Trends In Customer Service In Automotive Industry returned 308 results.
 
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Business Process Management (BPM) | Business Intelligence Solutions | Customer Relationship Management (CRM) | Technology Outsourcing | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Business Process Automation | Enterprise Information Integration/ Metadata Management | Business Process Outsourcing | Application Integration | Customer Service (General)

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Combining data, application and process integration to improve IT productivity(Part 2) by Talend

February 10, 2012 - (Free Research) In this brief podcast, expert James Taylor shares examples of how businesses have benefited from taking a holistic approach to integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Trends in business intelligence by ComputerWeekly.com

January 18, 2011 - (Free Research) Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Global Cloud Computing Adoption: Transformation Is In The Air by VMware, Inc.

February 25, 2011 - (Free Research) This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps you should take for a successful implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Intelligence Applications Overview by Oracle Corporation

January 22, 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Service in Volatile Markets by Microsoft

September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes.
(WHITE PAPER) GO TO WHITE PAPER

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel

July 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk

February 2012 - (Free Research) Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.

September 2008 - (Free Research) In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com

January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Virtual Support Networks: Ten Tips for Delivering Managed Services to On-Site Systems by CA Technologies.

September 2008 - (Free Research) In late 2004 and early 2005, DB Kay & Associates conducted a market survey to uncover the best practices for deploying Virtual Support Networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

The Outsourcing Surge by SolovatSoft

August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Oracle Accelerate Program: Bring Value to Midsize Customers with Configurable and Scalable Solutions by Oracle Corporation

August 2008 - (Free Research) This paper explains how the HP Oracle Accelerate program benefits customers by providing a complete solution with an effective delivery mechanism that speeds deployment and improves business processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by CA Technologies.

September 2008 - (Free Research) This summary report explores different market trends with commentary from key respondents as well as WebEx’s Knight, an industry expert.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Combining data, application and process integration to improve IT productivity (Part 1) by Talend

February 2012 - (Free Research) Listen to this brief podcast now as James Taylor speaks about the benefits of taking a holistic approach to integration.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company

October 2008 - (Free Research) This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft MS Dynamics Partner Industry Supplement: Efficient Methods for IEM by Microsoft

September 2008 - (Free Research) To compete head on, industrial equipment manufacturers are adopting new software and business processes that can help them reduce costs and raise margins while satisfying customer demands.
(WHITE PAPER) GO TO WHITE PAPER

Prescription for Growth by Dell | EqualLogic

December 2008 - (Free Research) Dell storage helped Navicure reduce disaster recovery site deployment time by 75 percent and automated the planning, testing, and deployment of a disaster recovery solution using VMware® SRM software and Dell EqualLogic SRM Adapters.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next-Generation Analytics: Simpler, Faster, Smarter featuring Forrester Research by Sybase, Inc.

December 2011 - (Free Research) Watch this webcast and join James Kobielus of Forrester Research, Sybase and Fuzzy Logix to learn how to put the power of complex, advanced analytics into the hands of non-technical knowledge workers and clients. You will learn why companies are turning to in-database analytics to gain faster insight into data.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Fast Track to Service Management Success: Software as a Service by CA Technologies.

September 2008 - (Free Research) This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Measuring the True Business Benefits of Web Collaboration by CA Technologies.

September 2008 - (Free Research) This paper examines the key communications challenges faced by organizations today and how web collaboration is delivering the right tools to help organizations meet their growth objectives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Privileged User Activity Auditing: The Missing Link for Enterprise Compliance and Security by Centrify Corporation

September 2011 - (Free Research) View this paper to describe how Centrify DirectAudit can solve the security, compliance and third-party access challenges organizations face when auditing and monitoring UNIX, Linux and Windows systems and discover why traditional approaches cannot address the requirements of today's changing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Smarter communications through analytics by IBM

November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.
(WHITE PAPER) GO TO WHITE PAPER

Business Analytics Clients Build a Smarter Planet by IBM

November 2011 - (Free Research) This brief video shoes how predictive analytics benefits Arvato Services, Yamaha Motor Europe, Banco Itau Argentina, Avis Europe and other organizations. For example, Avis Europe uses IBM predictive analytics to drive highly personalized e-mail campaigns based on detailed customer profiles.
(VIDEO) GO TO

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